The level of customer service I have received over the years from Jean-Andre has been more than OUTSTANDING! His knowledge of all things Apple is extraordinary and I have always felt as though my laptop/s were in good hands when left with him. He has routinely gone out of his way to answer my pleas for help when I have broken my laptop through various adventures. Answering my teary calls at 8 p.m.? Check! Restoring ALL my photos remotely DURING a work conference? Check! Talking me off the ledge when I think my hard drive is lost? Check! You just DO NOT find this level of service almost anywhere. He has saved my beautiful and essential-to-my-life MacBook Air and desktop at least FOUR TIMES in the last four years. His name/WarriorMac is under "Apple Wizard" in my phone! If I could give these guys TEN STARS I would. Save yourself the hassle of dragging your machine to the Apple Store, and give these guys a call!
My logic board stoped working and I have called many other computer repairs and they wanted to charge me a ridiculous amount. Jean-Andre had reasonable prices and also met up with me to take a look at my computer. It only took him a few days and he kept me updated every step of the way! I couldn’t be more please with the service. My Mac is good as new.
Top notch customer service, super knowledgeable and ultimately the absolute best people to care for your tech needs. Jean is fast and great at his craft and you can just tell he really has a passion for what he does. You definitely can’t go wrong him!